For companies that make, move, sell or service goods
Your processes cost more than they should.
Companies come to us for one of two reasons. Either they grew faster than the way they work, so jobs slip and some get done and never billed. Or the work has run the same way for ten years, by hand, and costs far more than it needs to. Either way the job is the same:
- Put a number on it. Hours lost, mistakes made, and work that was done but never billed.
- Set the process right. Fewer steps, clear rules for who does what, one place for the data.
- Build the AI tools that run it. On your data, inside the software you already have.
What we fix
Three things we find in almost every company
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01 · WORK THAT SLIPS
Jobs that fall through the cracks
At twenty people, someone remembers every job. At sixty, nobody does. Jobs get started twice, finished late, or finished and never billed.
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02 · WORK BY HAND
The same thing typed in twice
Orders copied from emails into your business software. Bills checked by eye. Numbers moved between spreadsheets. Add up the hours and the salaries behind them and this is usually the most expensive part of the process.
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03 · NUMBERS
Numbers that arrive late or wrong
What a job costs. What is in stock. What you earn on each customer. If the data is typed in twice, the reports disagree and nobody trusts them.
None of this is exotic. It is the plumbing a company needs once it passes a certain size. The interesting part is when you get to build it: a large company has to fit AI around systems from the 1990s, and pays for years of that. At your size it can simply be how the work is done.
How it works
Four steps. You can stop after any of them.
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You write to us
Free. Tell us which process gives you the most trouble. We reply within one working day and say whether we can help.
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The Process Scan
2 to 3 weeks, one fixed price. We go through one process with your team and your data, and put a number on what it costs you today.
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We fix the process and build the tools
8 to 14 weeks. Fewer steps, clear rules for who does what, and AI tools that do the repeated parts. Your team learns to run them.
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We keep them running
Monthly, if you want. New products, new suppliers, new people, the next process. One report a month on what ran and what it saved.
Who it's for
Companies that make, move, sell or service goods
Factories, logistics companies, wholesalers, online shops, and repair or maintenance businesses. Usually 20 to 500 people, growing fast, or carrying an office that costs more than it needs to.
Who we are
Three people: finance, technology, operations
We each spent about ten years at large companies, in logistics, finance and operations. We built the planning, billing and cost systems there. Now we do the same for owner-run companies.
Blog
Notes on processes, data and tools
Why your month-end freight number is a guess
Carrier bills arrive weeks after the goods ship, so finance has to guess. Why the guess is usually wrong, and how to replace it with a real number.
What is a rate card, and why yours is three files
A rate card is the price list you agreed with a carrier. What is in it, why it is so hard to use, and a ten-minute test for your own.
Why so many freight invoices are wrong
A freight bill has many parts, and each part can be wrong. The five mistakes we see most, why nobody catches them, and a test you can do this week.
Contact
Which process is costing you the most?
Tell us where work gets stuck today. We tell you if a Process Scan makes sense for you, and we tell you if it does not.